We deliver powerful 1:1 personalization strategies for global brands

We bring a data-driven mindset to all corners of your business. We simplify that data and show you how to act on it in real-time to deliver a personalized user journey that increases engagement, boosts conversion rates, and drives lifetime value and loyalty.

We deliver compelling online customer experiences

Your customers engage with you because they want something. And they want it now. To succeed, you need do things in real-time and deliver at the right point in the conversion funnel.

We’ll make you a personalization rockstar. Quickly.

Successful personalization varies from company to company, but we’ll work with you to find the right mix for your goals. A personalized methodology, just for you...

1. Set realistic goals

What do you want personalization to deliver? Increased conversions? Lower churn? Cross-sell and up-sell? Delivering compelling experiences across multiple devices?

2. Collect audience data

Always think data – collect it as your users interact with you in real-time and act on that insight to power the personalization.

3. Understand your content

Understand everything there is to know about your content – and understand the relationship your users have with that content.

4. Deploy,  test,  and then refine

There’s no “out of the box” formula. And it’s normal if your KPIs change over time. So we’ll test the strategy, we’ll refine it, and then we’ll watch your revenue roll in.

5. Measure, measure, measure

We’re as eager to see results as you are, so we’ll measure the impact of personalization from the get go. You’ll be screaming ROI from the rooftops in a matter of months.

 EXPLORE THE CXENSE PLATFORM

Be a know it all. Read our playbooks.

Want to know how to implement website personalization? We’ve got it covered.

The Future of Personalization in Publishing: Personalization will help save news organizations. It will allow publishers to increase engagement with their audiences. Here's how...

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Honing Your Homepage: Websites that have a personalized homepage boost the time readers spend on site by 30%, increase page views per visit, and increase loyalty.

Read why we're good at this

From a Fly-By to a Loyal Subscriber: Research from Microsoft shows 41% of consumers prefer content tailored to their interests. Are you personalizing or are you missing out?

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